FAQs for Graduate Students

By the due date, the student account must be covered by any combination of the following:

• Paid in Full: Pay your portion of the balance due online through the NNU Portal at my.nnu.edu.
• International Students may pay in your own currency using your credit card or from any foreign bank from the NNU Portal. We
  continue to use Flywire for our international payments.
• Monthly Payment Plan: Enroll through your Pay Bill page with Flywire. Please visit the enrollment site for details regarding this
  interest-free payment plan options.
• Military Benefits: NNU Student Financial Services must be aware of these benefits in advance of the due date, and the benefits
  must be paid directly to NNU in order for these to be considered a component of satisfactory payment arrangements.
• Financial Aid: You must have completed ALL paperwork including but not limited to, any verification documentation that might have been requested of you. Aid must be ready for disbursement on the first day of the semester. Please contact the Office of Financial Aid for information regarding eligibility and availability of aid.

Any student NOT falling into a combination of the above categories will be charged a $200 late fee. A HOLD will be placed on any Student Account with a balance due without a financial arrangement in place. Refer to the Student Financial Responsibility for policies regarding delinquent accounts.

A hold prevents the release of an official transcript or diploma, prevents changes to the current semester schedule, and blocks reenrollment for future semesters. The hold is put on accounts where there is no financial arrangement to cover the semester balance due or there is incomplete aid or payment plans that require the attention of the student.

Please review your Student Account by logging into your NNU portal at my.nnu.edu. Under the Student tab select Pay Bill then My Account Balance.

• Create a semester account summary by generating a Course and Fee Statement anytime. Check regularly to ensure all aid is applied as expected and that course changes have not generated additional charges.
• The My Account Balance page only displays the current and/or next semester’s charges but NOT the pending financial aid.
• Evaluate which items of financial aid you intend to use and subtract that from your charges.
• Enter your payment amount (that you have calculated is your portion of the balance due) in the Prepayment or Partial Payment
  box. E-checks are always free. NNU accepts all major credit or debit card, however a service fee applies.

The Student Financial Responsibility Statement that you accept when you first log into your NNU portal, details the financial obligations associated with enrollment as a student at Northwest Nazarene University. Enrollment at NNU constitutes a contractual agreement to pay all costs, both direct and indirect, for tuition and fees assessed for the courses for which you have registered. Failure to read and understand these obligations is not a waiver of these obligations. Student Financial Services will be happy to answer any questions and wants to ensure you understand what is expected. Financial responsibility is a critical aspect of the university experience.

• Students may log into the NNU Portal and click “Info Release.” The NNU portal is a secure site, so please do not give anyone your login and password information.
• “Authorized Users” may be added on the secure pay bill site https://nnu.myonplanu.com/login
• Follow the directions to add, edit or give the someone else listed permission to view grades and/or financial information.
• The added person will be sent an email containing their own login and temporary password to the NNU portal.
• The added person will not be sent statements. The student is responsible for all communication regarding an outstanding balance.

It is the STUDENT’S RESPONSIBILITY to ensure that information regarding payment amounts and deadlines are communicated to the person who will be paying the account, including employers. The student may add any “Authorized User” on the secure pay bill site.

The Course and Fee Statement indicates the expected balance due after pending financial aid is applied to the current charges. The online My Account Balance is updated daily to reflect payments made and adjustments made to your schedule. Pending aid will not appear on this page until it is applied beginning the first day of class. Your pending financial aid will be applied as it is completed following the guidelines below.

• Private or outside scholarships are applied to your student account within a week of when the funds are received.
• Federal loan funds will be released beginning the first day of classes but only after ALL steps in the loan process are completed.
• Private loans will be applied following the 10 days right of rescission once the loan is certified.

NOTE: “Offered Aid” is not necessarily guaranteed aid. Financial aid that is not applied to the account for any reason could result in balance due and is the responsibility of the student to cover. It is the student’s responsibility to initiate action on any aid not disbursed after the first week of classes. Questions regarding Financial Aid need to be direct to financialaid@nnu.edu or you can call 208.467.8638 or 877.668.4968.

NNU semester payment plans are offered by Flywire and are accessed from the NNU Portal or https://nnu.myonplanu.com/login, which enables automated, interest-free, monthly payments.

• A semester plan is available for $45 each: Fall: September through December, Spring: January through April, or Summer: May through August. Several options are available and plan can be modified by your Student Account Specialist.

NNU Student Financial Services may adjust the payment plan budget as necessary. For special requests regarding your payment plan, please contact Student Financial Services at businessoffice@nnu.edu if your plan will not cover your balance due after your financial aid is applied.

The required Technology Fee per semester covers general costs for technology services and support, access to the NNU research library, as well as registration.

• All first time NNU borrowers of the Federal Direct Student Loan will need to apply for this loan at studentaid.gov by logging in with your FSA ID number. Please carefully follow the instructions that will accompany your Master Promissory Note (MPN). First time borrowers must also complete entrance counseling found on the same site.
• The new FSA ID replaces your FAFSA PIN number. If you do not already have one, you can create one by going to studentaid.gov.
• If you are a continuing student and had a Direct Loan this past year while attending NNU, you should have already completed an MPN and will not need to do it again.
• The FAFSA must be completed for each academic year.

• Changes to your schedule may result in a change to your balance due. Tuition is prorated for the time you participated in the course. There is no refund if you withdraw after 60% of the course is completed.
• Log in to the NNU Portal to review the charges to your account.
• Some financial aid is based on full-time enrollment. Changes in your schedule may result in changes to your Financial Aid.

Questions concerning Financial Aid should be directed to 208.467.8638 or 877.668.4968 or fiinancialaid@nnu.edu.

If a student receives more financial aid than is needed to cover tuition and fees, a refund of the credit balance will be issued within 14 days of the date aid was applied. Checks will not be available until Fridays after 1 pm. Please note that Student Financial Services is required to refund any credit card payments made on semester charges before issuing a refund check for the remaining amount.

The official date of withdrawal from school will be determined by your Program Coordinator. There is a withdrawal fee of $100. The cost of tuition is adjusted on a prorated schedule. Financial Aid is also adjusted according to length of enrollment. Please contact Student Financial Services for additional information regarding withdrawals. Be aware of the academic and financial impact before you begin the process.