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NNU Bookstore

First Day Complete

First Day Complete

NNU Textbook and Course Material Program

Our First Day Complete program makes getting your course materials more convenient and affordable.

  • Receive all your course materials before the first day of class
  • Save 35-50% on the cost of course materials each term
  • Benefit from a highly personalized service
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Register for CLasses

Upon registering for courses, you will be automatically enrolled into the program.

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Verify Your Order

Starting 30 days before the first day of classes, you will receive an email to verify your order and select your fulfillment preference.

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Receive Your Textbooks

Make payment arrangements for your student account

An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within the NNU Portal.

Frequently Asked Questions

FIRST DAY® COMPLETE PROGRAM

 

What is the First Day® Complete program?

First Day Complete is a course material delivery model that simplifies the student experience, lowers the cost of materials and ensures students have access to all of their required course materials on or before the first day of class. Through this innovative program, physical books are conveniently packaged and provided to students on a rental basis for undergraduate students (graduate students purchase the books rather than rent), and access to digital material is directly within the campus LMS, simply priced at $25 per credit hour for traditional undergraduate courses and $40 per credit hour for graduate and professional studies courses. At the end of the term, undergraduate students will receive email reminders to return rented physical course materials to the bookstore.

How does it work?
  • Register for your classes and the bookstore will start preparing your course materials
  • One month before classes start, you will receive an email instructing you to select your delivery preference (in-store pickup or shipped directly to you)
  • An email notification will be sent when your order is ready for pickup or when it ships
  • Your digital materials will be delivered for your course(s) within the LMS
Who is eligible to participate?

All undergraduate, graduate and adult/professional studies students are elibile to participate. 

What materials are included from the program?

The program provides all required textbooks, eTextbooks, lab manuals and access codes to eligible students.

What materials are excluded from the program?

The program does not include consumable course supplies that cannot be returned and reused such as lab goggles, dissection kits, molecular model kits, engineering kits or nursing kits.

How do I enroll in the program?

All eligible students will be automatically enrolled in the First Day® Complete program.

Can I opt-out of the program?

Students have the option to opt-out of the First Day® Complete program each semester during the opt-out window. The opt-out window is open 7/28/24 – 9/9/24. By opting out, students will not receive their required materials in a convenient package and access to digital content will be removed after the opt-out window closes. Options for purchasing course materials after opting out can be found on the bookstore website. To begin the opt-out process, please follow this link.

How do I change my opt-out status?

To change your opt-out status and opt into the First Day® Complete program, please visit the opt-out page or follow the instructions found in your opt-out confirmation email. Please note you must make your final selection by 9/9/24. 

How do I purchase my course materials if I decide to opt-out of the program?

Students will be responsible for purchasing their required course materials through the bookstore.

When are my textbook rentals due back to the bookstore?

The deadline to return all rental textbooks is the last day of final exams for the semester. Undergraduate students will receive reminders ahead of the rental deadline to their email address.

Can I buy my rented textbook?

Yes, the program provides you with the option to purchase any rental textbooks at a reduced rate during the semester.

Do I need to return books if they are for a continuation course?

Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.

What happens if I never verify my order?

Students will receive email notifications from the bookstore reminding them to verify their order and choose their fulfillment preference. If the student does not opt-out, their materials will be held at the bookstore and their student account will be charged.

If I never pick up my books, will I still get charged?

Yes, if the student does not opt-out, their materials will be held at the bookstore and their student account will be charged.

What if I drop a class?

If course materials have been picked up or delivered for the dropped class, those materials should be returned to the bookstore within 48 hours. If you drop a class and enroll in a different class, the bookstore will “swap” the required course materials so that you have what you need.

Can I opt-out if I picked up my textbooks?

Yes, you will have 48 hours to return your textbooks. If you do not return the textbooks, the charge for the bundle may remain on your student account and you will be subject to a replacement and non-return processing fee.

PAYMENT

 

How do I pay for my textbook rentals under this program?

All required course materials are included for a charge applied directly to your student account. The charge for undergraduate courses is $25 per credit hour and $40 per credit hour for graduate and professional studies courses.

MATERIALS

 

What is included in the program?

The program provides all required textbooks, lab manuals, access codes and digital textbook versions to eligible students.

Can I buy my rented textbook?

Yes, the program provides you with the option to purchase textbooks at a reduced rate during the return period. Note that this only applies to undergraduate students. Graduate students do not rent materials; they are purchased as a part of the graduate rate.

Do I need to return books if they are for a continuation course?

Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.

What happens if I do not return the books by the due date?

The deadline to return all rental textbooks (undergraduate only) is the last day of final exams for the semester. Students will receive reminders ahead of the rental deadline to their email address. If rental textbooks are not returned to the bookstore by the due date, you will be assessed a replacement and non-return processing fee. The replacement fee is 75% of the new book price at the time of purchase and the non-return processing fee is 7.5% of the new book price at the time of purchase.

When are my textbook rentals due back to the bookstore?

The deadline to return all rental textbooks is the last day of finals. Undergraduate students will receive email reminders about the rental deadline to their email address.